If your order hasn't arrived within the expected delivery time, please contact our customer support team for assistance. Make sure to have your order number and tracking information ready.

We offer several delivery options including standard delivery, express delivery, and same-day delivery within certain areas. Please check our Delivery Information page for more details.

Yes, you can track your order using the tracking number provided in your order confirmation email. Visit our Order Tracking page and enter your tracking number to see the status of your delivery.

Currently, we do not offer international delivery. We only deliver within Nepal.

Delivery times vary depending on the delivery option you choose. Standard delivery typically takes 3-5 business days, while express delivery can arrive within 1-2 business days. Same-day delivery is available for orders placed before 12 PM in select areas.